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category archive listing Category Archives: Business Letter

Request for Instruction on Return of Wrong Merchandise

Dear
The suit I received from you today is the wrong size. As
you will note, I requested this suit in a size 6, whereas
the one that you sent is size 12.
I will await your instructions about returning the unusable
merchandise and I would appreciate it if you would fill my
original order as quickly as possible.
Thank you [...]

Request for Instruction on Parts-Only Warranty Repair

Dear
This is to acknowledge our receipt of the above referenced
product.
If you will read our warranty for this product carefully,
you will note that our one year guarantee covers parts
only. Any labor required for repairs is covered for a
ninety (90) day period following the date of purchase.
Therefore, while there will be no charge for any parts [...]

Request for Instruction on Deferred Collections

Gentlemen:
May we please have your latest instructions on this
account? We ask this because collection has been
deferred at your request.
Please let us know if any payments have been made so
that we can update our files accordingly. If there
have been no payments tendered, we need to know how
you wish us to proceed in your behalf.
For [...]

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