Archive for March, 2007
Apology and Proposal on Overshipped Merchandise
Saturday, March 31st, 2007 by adminDear
In deference to your valuable time, I would like to get
straight to the point and say that we were wrong.
Your purchase order clearly stated 30 cases. The shipment
of 60 cases was our error. Meanwhile, there are two
options available at this time; you can keep the
additional merchandise and we will bill you thirty days
from now, or we will arrange to have it picked up at your
loading dock and issue a credit to you. Please let me
know of your preference.
We will do everything in our power to ensure that this
type of error does not occur again. Thank you for your
understanding. If I can be of any assistance in any way,
please do not hesitate to call on me.
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Announcement of Price Reduction
Saturday, March 31st, 2007 by adminDear
Rarely do we have the opportunity to inform our customers
of such good news. The legislature’s tariff ruling which
was handed down on May 15th, 1986, has made it possible
for our company to reduce our list price for Egyptian
cotton. Effective as of June 1, 1986, all full orders
received for six week delivery will be billed as follows:
STOCK OLD PRICE NEW PRICE
#0134 $57.00 $51.30
#0135 $53.00 $47.70
#0136 $49.00 $44.10
We are very pleased to be able to pass this savings
directly on to you. These prices do not include the
additional 2 per cent discount that is offered to our
customers who pay within the 10 day discount period.
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Announcement of Price Increase
Saturday, March 31st, 2007 by adminDear
Due to the increase in raw material costs, we must
unfortunately raise the cost of our merchandise to you.
We have avoided raising our prices for as long as
possible, but we can no longer prolong the inevitable.
We have enclosed our new price list for your review which
goes into effect on [date] Any orders placed between
now and [date of increase] will be honored at the lower
prices.
We wish to thank you for your valued account and know that
you will understand the necessity for this price increase.
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